Reference

Open your pub189 privacy choices

Lightning Roulette, Lucky Twins and QRIS wallet checks all create account data, and our Privacy Policy explains how we collect, use, store and protect it.

Account data useCookie controlsDANA recordsQRIS checks

Explore the lobby Read FAQ

Explore how our policy applies

pub189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy rights are easier to understand when the account flow is clear, so we map data use to real steps you take with us: opening an account, verifying your profile, using DANA, OVO, GoPay or QRIS, and contacting support. We collect only the details

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needed to run the wallet, confirm access, manage login security and respond to requests about your data. Payment records are handled as transaction data, not as public profile content, and we keep them separate from game activity such as Rocket Crash or Bingo sessions. Access to
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any account feature depends on local law, and this policy does not override rules that apply in your location. If a legal, payment or security request requires us to retain a record, we explain the reason and the channel you can use to ask about it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask us about your data

Privacy questions should not feel buried in legal wording, so we give you direct routes to ask what we hold, request a correction or report an account access concern.

Live chat window Use the chat icon inside the lobby from 09:00 to 01:00 WIB for quick privacy questions, cookie issues or device alerts. We may ask you to confirm your account phone before discussing personal data.

WhatsApp privacy help Message our support line when you need help with profile data, DANA receipt checks or a login you do not recognise. Send only the requested account details; never share your password or wallet PIN.

Email data request For access, correction or deletion requests, email the privacy contact shown in your account area. Include your username, registered phone and request type so our team can match the record safely.

DATA HANDLING

Check how we protect records

We treat privacy as an operating process, not a footer link. The same care used for wallet checks also applies to cookies, login devices, support transcripts and verification files.

Account data

When you open an account, we collect details such as username, phone number and login credentials. These records help us recognise you, protect the wallet and respond when you ask for privacy support.

Payment records

DANA, OVO, GoPay and QRIS activity creates transaction logs with timing, amount, status and reference data. We use those records to match wallet entries, resolve failed payments and check withdrawal requests.

Cookie controls

Cookies help keep your session active, remember language choices and show security prompts on known devices. You can clear browser cookies from your device settings, though doing so may require a fresh login.

Device checks

Go to Account, Security, Login Devices to see recent device activity when that tool is available. If a phone or browser looks unfamiliar, contact us so we can check the privacy impact.

Retention rules

We keep records only as long as needed for account operation, payment checks, dispute handling and legal requests. Some wallet and verification records may remain after closure where local law permits.

Change requests

You can update editable profile fields from Account, Profile, Verification. For locked fields or deletion requests, contact support and we will explain the steps, expected checks and any retention reason.

Browse common privacy questions

These answers focus on how your personal data is handled when you use the lobby, wallet and support channels. They are written for practical account decisions, not legal guessing. If your request involves a specific transaction or device, contact us with the account details needed to locate it.

We collect account details such as username, phone number, login credentials and verification status. We also record device, session and wallet activity needed to run the account and protect access.

We keep payment records to match deposits, check withdrawals, resolve failed wallet updates and answer your payment questions. The record may include time, amount, status, payment rail and transaction reference.

Yes. Send a request through the privacy contact in your account area and include your username plus registered phone number. We check identity first so we do not disclose data to the wrong person.

Cookies help maintain your login session, remember basic preferences and support account security checks. You can clear cookies in your browser settings, but the next visit may ask you to log in again.

Open Account, Profile, Verification to edit fields that are available in your account. If a field is locked after verification, contact support and we will explain what proof is needed.

We restrict active use of the account data after closure, but some records may be retained for payment checks, disputes and legal duties where local law permits. Support can explain the record type.

Use live chat from 09:00 to 01:00 WIB or message WhatsApp support with your username and registered phone. We will check recent access records and help secure the account.

Open your pub189 privacy choices

Ask us about your data

Check how we protect records

Account data

Payment records

Cookie controls

Device checks

Retention rules

Change requests

Browse common privacy questions

01 What data does pub189 collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask to see the personal data you hold?

04 How do cookies affect my privacy on the site?

05 How do I correct account details that are wrong?

06 What happens to my data if I close my account?

07 Who can I contact about an unfamiliar login device?

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